Shipping Policy

Shipping Policy

Order Processing
Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after business hours or on weekends begin processing the next business day.

Shipping Rates and Carriers
Shipping rates are calculated in real time at checkout based on the size and weight of your order and your delivery address. Depending on the products ordered, shipments are delivered by parcel carriers such as UPS or FedEx. Large reels, spools, and bulk wire orders may ship via LTL freight carrier.

For remote or hard-to-reach zip codes, actual shipping costs may exceed the real-time rate calculated at checkout. In these cases, we will contact you to confirm any additional shipping charges before your order ships.

Delivery Timeframes
Most orders arrive within 3-7 business days after they ship, depending on your location. Freight deliveries may take longer, and the carrier will contact you to schedule delivery.

Tracking Your Order
As soon as your order ships, we email you a shipping confirmation with a tracking number so you can follow your delivery. See our Track Your Order page for details.

Damaged or Missing Shipments
Please inspect your order upon reception. If your shipment arrives damaged or items are missing, note the damage with the delivery carrier where possible and contact us immediately at help@wireamerica.com or (833) 268-8644 so we can evaluate the issue, as described in our Refund and Return Policy.

Shipping Restrictions
We ship within the United States, including Alaska and Hawaii. Because shipping rates to Alaska and Hawaii vary significantly, please contact us at (833) 268-8644 or help@wireamerica.com for a shipping quote before placing your order. We do not ship to PO boxes.

Questions
Wire America, LLC
11500 S Eastern Ave, Suite 150, Henderson, NV 89052
Phone: (833) 268-8644 (Monday-Friday, 8:30 AM-5:00 PM CST)
Email: info@wireamerica.com